Returns & Exchanges
At ReSourcedRails, we are committed to circular fashion and offer a seamless 30-day return policy for all pre-loved and upcycled apparel. If your curated piece isn't the perfect fit for your sustainable wardrobe, we are here to help you find a better alternative.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your authorization number.
- 2.Prepare the Package
Place the garment in its original eco-friendly packaging, ensuring all ReSourcedRails tags are still attached and the item is in its original condition.
- 3.Ship with Ease
Affix the prepaid carbon-neutral shipping label provided in your email and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our quality team inspects the item, we will process your refund to your original payment method or issue store credit within 5-7 business days.